The website is for plant lovers, nature enthusiasts and all people engaged in or connected to the vast field of ornamental or lifestyle horticulture. All plant lovers and garden enthusiasts, Architects, Nurserymen, City planners, Landscapists, Interior designers, Builders and contractors, Hotel and resort managers, Students of Agriculture, Horticulture and Botany, Agriculture and Horticulture colleges and libraries, Government Agriculture and Horticulture Departments, Corporate horticulturists and garden maintenance staff.

What does the indiaplants.com website aim to achieve?

The site aims for a standardization of plant nomenclature throughout India. It aims to eventually document all the ornamental plants being grown in India. Though the primary focus is ornamentals, a few commercial crops are covered as well. Growing tips for plants are given.

Besides information what does the website offer?

The website offers various plant searches and individual plant information details. It provides tools for easy comparing, compiling and presenting plants and lists.

What kind of information is available on the website?

Relevant and utility based information is given on the website. Most of it is India-centric but can be used by people in similar climatic zones all over the world.

Who are the people behind making this site?

Please read the Acknowledgements page on the website

How do I contact indiaplants.com?

You can contact us by email or phone. Contact details are given on the Contact us page.

Plants listed (and not listed) on the indiaplants.com website

I require more information about plants listed

We have given maximum information available with us. On the website this is constantly being reviewed and updated if necessary. We are not in a position to give more information besides what has already been given. Please do not contact us for additional information. What we have will be updated on the website from time to time and you can view it there.

Availability of plants listed

Plants available for sale at indiaplants.com are listed on the site. We DO NOT have any other plants or materials to offer. As more plants become available we will list them. Plants listed are available till stocks last. Orders will be completed only for plants in stock.

The plant I require is not listed on the website

Sorry. We cannot supply them

I require information about plants not listed on the website

Sorry. We cannot give it

Registration and memberships

I constantly get a message "Please log in to access this page"

The section of the website you wish to see is accessible only after registration (a one time process) and logging in (every time you visit the site).

What is Registration at the indiaplants.com site?

The registration at indiaplants.com is a simple verification process that ensures that the person logging in and using the website is a real person and not a virus or malicious software designed to damage the website.

Is there charge for registration?

No. Registration is absolutely free

Why do I have to register?

2,500+ plants, 50,000+ photographs is a lot of information. There are thousands of genuine users of the website who would like their service to be uninterrupted and usage of our website hassle free. It is to protect the interests of these genuine users that we have to make information available to properly verified users only.

How do I register?

Go to the Log in page
Choose a Display name, current working email id and a password that you will use to access the site.
You can read and will have to accept the terms and conditions of use and submit the form.
The indiaplants.com website will send you an email to the email id submitted.
Access your email inbox and open the indiaplants.com email and just click on the link for verification and completion of your registration.
You can now log in to the indiaplants.com website using your email and password.

I have not received an email from indiaplants.com

Emails sometime take time to reach. Give it a couple of hours. Also check your email filter and make sure that the email has not gone to the junk mail or spam folder. In case you do not get it at all - please contact us by email.

I have received an email saying verification is not complete

Verification and completion of registration has to be done within 48 hours of registration. In case this is not done then your name is deleted from our database. You will have to register once again and complete the verification process.

What are the levels of visibility and usage at indiaplants.com site?

Please refer the Memberships page by opening the link on left hand panel of the website homepage. The table here gives us complete details of what can be seen and used as part of various membership levels.

What information is available without registering?

Access to plant of the week page, general information pages, about us, contact us page etc are available.

What information is available after registering and logging in?

All plant searches (except for advanced search), Plant names, thumbnail pictures and growing tips can be seen. Lists can be loaded and slide shows seen.

What information is available as an Amateur Member?

You can view all large size photos and access all plant information (except commercial growing tips).

What information is available as a Professional member?

The advanced search, list making and commercial growing tips are available. All features of the site are made available to the Professional Member.

How do I become a member?

You have to register first. You can view the memberships page to compare the memberships. At the bottom of the comparison table you will find links to become member. You can follow the links and fill in required forms and make payments.

Payments to indiaplants.com

You can either pay online or send us a cheque as per instructions given on the make payments page. You will have to let us know about the payments made offline by email or fax.

I have made an offline payment and no action has been taken.

Bank statements often do not let us know the details of who has made the payment. In order for confirmation of OFFLINE payment you HAVE to send us an email or fax stating your name, order number and purchase details.

How much time to activate my membership?

After receipt of your payment the membership will be activated within the next 48 hours. In case you require urgent activation please send us an email. We will try to expedite the process.

Can an amateur member become a professional member?

For this you have to first buy any professional membership. The balance amount in your account for amateur membership will be transferred to the plan that you choose.

Website keeps asking me to update profile page

As part of being a member we require some basic information in order to serve you better and resolve technical problems if any. Please update the page as required.

Do I lose all the data and lists that I have made when my membership expires?

No. Data is not lost. Only viewing is disabled. Once you activate your membership you can view the data as before.

Is membership open for Indian nationals only?

No. Memberships are open worldwide. Only online payment is accepted for membership requests from countries other than India.

Using indiaplants.com website

How to learn using the indiaplants.com website?

The website is self explanatory. Use the back button on your browser to return to the previous page. Registration and membership is required for accessing many sections of the website. Normal internet browsing functions work and can be used.

How to search for plants?

You can use any of the searches provided. Any word in plant name works for botanical, common as well as vernacular names. You can type any part of the name or the full name. For long complicated names we recommend parts, as this is easier. Start, middle or even the end of names can be entered. For advanced search, multiple selection criteria is provided and plants fulfilling ALL the chosen parameters are displayed in the result. You have to be a professional member to use the advanced search.

How to view information about plants?

Click on any plant name or thumbnail to view the plant details page. Here you can view information about the plants - as per the level of membership access.

How to view information about pests and diseases?

There are links below the plant information (only for plants where applicable). Click on these links to read information about pests and diseases etc.

How to read the special articles on care of specific plant groups like roses, orchids etc?

There are links below the plant information (only for plants where applicable). Click on these links to read comprehensive articles on plant care.

How to add plants to a list?

You have to be a professional member to be able to make lists. You have to choose at least one photo per plant in order to add it to a list. You can choose more. You can give this list a name. You can add up to 250 items per list.

How to edit lists?

You can use the EDIT button and change the quantity, the sequence of items etc. You can add a comment to each item. You have to be a professional member to be able to edit lists.

How to save, email, print or export lists to MS Excel?

This can be done by a professional members only. This list can be emailed, printed, saved or exported to excel by using the buttons given.

How to view a slide show?

Once you have a list open you can see a slideshow by using the view slideshow button. In case you are not a professional member you will only be able to view one, made by a professional member. You can load a new list and view it even if you are a registered guest or an amateur member.

How does the load list function work?

Lists on the indiaplants.com website can be created and saved by Professional members only. These saved files can be uploaded by the Load list function. Even if you are not a professional member you can open and view these lists using the load list function.

Can others view my lists and see a slideshow that I have prepared?

Yes. Lists made by a professional member can be opened and viewed by registered guests and amateur members as well.

About indiaplants.com offline version

Who is the indiaplants.com offline version for?

The offline version of indiaplants.com is for the same audience as the website. It is useful where their internet connections are slow or not available. It is for people who would like the information at their beck and call.

What does the indiaplants.com offline version aim to achieve?

The objectives of the offline version are same as the website.

Is the content of the offline version same as the website?

It is exactly the same as was on the website when the offline version was prepared. The website is being updated constantly. The offline version cannot be updated.

Does the offline version offer all facilities as the website?

Yes, it offers all the information and searches as available for professional members. The lists made using the offline version have to be saved on the hard disk of the computer. It does not offer online purchase of plants. All plants for sale are available on the website only. These are all accessible after a free registration.

Besides information what does the offline version offer?

Searches, detailed information viewing, functions of compare, compile and present are all offered as for professional members.

I require additional information about plants and their availability.

Please check the website and help regarding plants and their availability above.

How long will the indiaplants.com offline version last or work?

The normal life of the USB is over ten years. This may increase or decrease depending on usage. If it works once it will continue to work unless damaged by misuse or mishandling.

Terms and conditions of use

Basic Terms and Conditions have been mentioned on the packing itself. Additional terms and conditions have been mentioned on the website. Just click on the Terms and Conditions link at the bottom of any page.

My indiaplants.com offline version has been physically damaged

The indiaplants.com offline version USB has to be handled carefully. Any nonworking USB's are sent back to the manufacturer. In case any kind of physical damage is found the warranty is null and void. Any attempt to retrieve information by using any other software will also render the USB unusable.

Does buying the indiaplants.com offline version give me access to the website?

Online memberships are not related to purchase of the offline version. They are both independent. For memberships and usage of website version refer to the section above.

Problems using the indiaplants.com offline version

What are the minimum system requirements for the offline version?

Pentium 4 processor 1.6 GHz & above or equivalent, 512+ MB RAM, Operating system Windows Vista or XP or 2000 with USB 2.0 enabled, 200 MB free disk space and Administrative rights to run this application.

How do I install the offline version?

After a quick first-time installation, the indiaplants.com offline application should launch automatically every time the USB is inserted into the USB drive. If not, just double click on the "indiaplants" file on the USB.

Do I have to plug in the USB every time I wish to use the offline version?

Yes. The offline version works from the USB and will not work without it.

What happens if the USB is removed while working?

In case the USB is removed while the indiaplants.com offline program was working, you will have to restart your computer to be able to work with the offline version again. You will get an error message that will tell you to do so.

My indiaplants.com offline version does not work on my computer

Please check if the above two questions are answered. Email us at support@indiaplants.com in case you have any other issues. Do mention the Serial number on the receipt / invoice / packing / USB ribbon as a reference.

My indiaplants.com offline version used to work and now does not work

Have you made any changes to your computer lately? Try the system restore function in your Operating system. Check for physical damage. Send the USB to us as a last resort. Before sending it try to see if it works on other computers.

Repairs or replacement of indiaplants.com offline USB.

Please read the terms and conditions carefully before sending the USB to us.

indiaplants.com offline version does not work on our office network

The offline version is intended to work on single terminal at a time. In case you require it to be used on multiple terminals you will have to get separate devices.

How do I update my indiaplants.com offline version?

There are no updates available. We hope to launch newer versions in the future. Existing users will be given a time bound upgrade offer. You will be emailed about this offer by email or by SMS.

Buying plants, seeds and garden accessories and supplies from indiaplants.com

Which plants can I buy?

You can only buy plants that have been listed under plants for sale link.

What are the rates for plants and other items?

You have to go to the sale item page for rate details. This can be done directly by going through the plants for sale link or through individual plant information display pages.

How many items can I order?

There is no upper limit on ordering plants and accessories. Orders are limited only by stocks available.

What if the plant is not in plants for sale list?

We do not have it in stock and cannot supply it. It may be available in the future. In such a case we will list it on the site. Please do not email us regarding plants not available.

Where can plants be shipped?

We ship plants within India only. There are around 12,000 pin codes in India where we ship plants. In case a required pin code is not available we will not be able to ship plants there. Please provide an alternate shipping address in a serviceable pin code.

Can plants and garden accessories be shipped outside India?

No. Plants and garden accessories cannot be shipped outside India. You can order from outside of India for shipment to an address in India.

What is available for people outside India?

Amateur memberships, professional memberships and indiaplants.com offline are available for people outside of India. For purchasing 'indiaplants.com offline' please contact us directly.

Where we can not send plants or garden accessories?

We cannot ship outside India. We also cannot ship to any pincode that is not serviceable by the courier company.

Can plants be ordered in large quantities?

Yes they can. Please contact sales@indiaplants.com for trade inquiries.

Are there any bulk discounts?

No. At the moment we are not offering any. There are special offers from time to time. These are the only discounts we offer.

Terms and conditions of purchase of plants and garden accessories

Please refer to Terms and Conditions provided separately.

After sales service

Please refer to Terms and Conditions provided separately.

Tracking Shipments

You will be sent a Docket number once your items have been shipped. You will be also provided with a link to the courier website where you can track the position of the parcel.

Availability of Garden accessories?

As in case of plants - only accessories shown for sale are currently available.

The plant I want is listed as generally available at The Enchanted Gardens or at Tukai Exotics.

You will have to contact The Enchanted Gardens or Tukai Exotics for these plants. For retail inquiries please contact The Enchanted Gardens. Tukai Exotics is wholesale and ships a minimum of a truckload at a time.

Data accuracy, reporting of errors & problems of usage, Privacy Policy and Terms of use.

Accuracy of data on the indiaplants.com website.

Plants and gardening is a vast field. We have cross referenced the contents for maximum accuracy. The content of this website is constantly being changed and upgraded. We do not claim that the site is error free. It is however our continuous endeavor to make it so.

How do I report any errors or mistakes?

We welcome your feedback. Please email us your suggestions at admin@indiaplants.com. This can be done by using the form provided on the contact us page.

Privacy policy of indiaplants.com

Please refer to the Privacy Policy by clicking on the link at the bottom of the home page.

Terms and Conditions of usage

These are shown before registration and can also be seen by clicking on the General Terms and Conditions link at the bottom of the home page. Usage of both the online and offline versions is acceptance of these.

Trade and Commercial inquiries

Can I become an agent for indiaplants.com?

Yes. You can sell memberships, the offline version, plants and accessories. Please contact us separately for trade inquiries.

Can I visit The Enchanted Gardens?

You are welcome to visit them any day of the year from 09:00 to 17:00 hrs. Directions to get there are available on The Enchanted Gardens page.

Can I visit Tukai Exotics?

Tukai Exotics is a wholesale operation. Visits are by prior appointment only. Please email or contact them first. Their contact details are given on the Tukai Exotics page.