The website is for plant lovers, nature enthusiasts and all people engaged in or connected to the
vast field of ornamental or lifestyle horticulture. All plant lovers and garden enthusiasts, Architects,
Nurserymen, City planners, Landscapists, Interior designers, Builders and contractors, Hotel and resort
managers, Students of Agriculture, Horticulture and Botany, Agriculture and Horticulture colleges and
libraries, Government Agriculture and Horticulture Departments, Corporate horticulturists and garden
What does the indiaplants.com website aim to achieve?
The site aims for a standardization of plant nomenclature throughout India. It aims to eventually document
all the ornamental plants being grown in India. Though the primary focus is ornamentals, a few commercial
crops are covered as well. Growing tips for plants are given.
Besides information what does the website offer?
The website offers various plant searches and individual plant information details. It provides tools
for easy comparing, compiling and presenting plants and lists.
What kind of information is available on the website?
Relevant and utility based information is given on the website. Most of it is India-centric but can be
used by people in similar climatic zones all over the world.
Who are the people behind making this site?
Please read the Acknowledgements page on the website
How do I contact indiaplants.com?
You can contact us by email or phone. Contact details are given on the Contact us page.
Plants listed (and not listed) on the indiaplants.com website
I require more information about plants listed
We have given maximum information available with us. On the website this is constantly being reviewed
and updated if necessary. We are not in a position to give more information besides what has already
been given. Please do not contact us for additional information. What we have will be updated on the
website from time to time and you can view it there.
Availability of plants listed
Plants available for sale at indiaplants.com are listed on the site. We DO NOT have any other plants or
materials to offer. As more plants become available we will list them. Plants listed are available till
stocks last. Orders will be completed only for plants in stock.
The plant I require is not listed on the website
Sorry. We cannot supply them
I require information about plants not listed on the website
Sorry. We cannot give it
Registration and memberships
I constantly get a message "Please log in to access this page"
The section of the website you wish to see is accessible only after registration (a one time process)
and logging in (every time you visit the site).
What is Registration at the indiaplants.com site?
The registration at indiaplants.com is a simple verification process that ensures that the person logging
in and using the website is a real person and not a virus or malicious software designed to damage
Is there charge for registration?
No. Registration is absolutely free
Why do I have to register?
2,500+ plants, 50,000+ photographs is a lot of information. There are thousands of genuine users of the
website who would like their service to be uninterrupted and usage of our website hassle free. It is to
protect the interests of these genuine users that we have to make information available to properly verified
How do I register?
The registration process is very simple and explained in steps below
Go to the Log in page
Choose a Display name, current working email id and a password that you will use to access the site.
You can read and will have to accept the terms and conditions of use and submit the form.
The indiaplants.com website will send you an email to the email id submitted.
Access your email inbox and open the indiaplants.com email and just click on the link for verification
and completion of your registration.
You can now log in to the indiaplants.com website using your email and password.
I have not received an email from indiaplants.com
Emails sometime take time to reach. Give it a couple of hours. Also check your email filter and make sure
that the email has not gone to the junk mail or spam folder. In case you do not get it at all - please
contact us by email.
I have received an email saying verification is not complete
Verification and completion of registration has to be done within 48 hours of registration. In case this is
not done then your name is deleted from our database. You will have to register once again and complete
the verification process.
What are the levels of visibility and usage at indiaplants.com site?
Please refer the Memberships page by opening the link on left hand panel of the website homepage. The table
here gives us complete details of what can be seen and used as part of various membership levels.
What information is available without registering?
Access to plant of the week page, general information pages, about us, contact us page etc are available.
What information is available after registering and logging in?
All plant searches (except for advanced search), Plant names, thumbnail pictures and growing tips can
be seen. Lists can be loaded and slide shows seen.
What information is available as an Amateur Member?
You can view all large size photos and access all plant information (except commercial growing tips).
What information is available as a Professional member?
The advanced search, list making and commercial growing tips are available. All features of the site are
made available to the Professional Member.
How do I become a member?
You have to register first. You can view the memberships page to compare the memberships.
At the bottom of the comparison table you will find links to become member.
You can follow the links and fill in required forms and make payments.
Payments to indiaplants.com
You can either pay online or send us a cheque as per instructions given on the make payments page.
You will have to let us know about the payments made offline by email or fax.
I have made an offline payment and no action has been taken.
Bank statements often do not let us know the details of who has made the payment. In order for confirmation
of OFFLINE payment you HAVE to send us an email or fax stating your name, order number and purchase details.
How much time to activate my membership?
After receipt of your payment the membership will be activated within the next 48 hours. In case you require
urgent activation please send us an email. We will try to expedite the process.
Can an amateur member become a professional member?
For this you have to first buy any professional membership. The balance amount in your account for amateur
membership will be transferred to the plan that you choose.
Website keeps asking me to update profile page
As part of being a member we require some basic information in order to serve you better and resolve
technical problems if any. Please update the page as required.
Do I lose all the data and lists that I have made when my membership expires?
No. Data is not lost. Only viewing is disabled. Once you activate your membership you can view the data
Is membership open for Indian nationals only?
No. Memberships are open worldwide. Only online payment is accepted for membership
requests from countries other than India.
Using indiaplants.com website
How to learn using the indiaplants.com website?
The website is self explanatory. Use the back button on your browser to return to the previous page.
Registration and membership is required for accessing many sections of the website. Normal internet browsing
functions work and can be used.
How to search for plants?
You can use any of the searches provided. Any word in plant name works for botanical, common as well as
vernacular names. You can type any part of the name or the full name. For long complicated names we recommend
parts, as this is easier. Start, middle or even the end of names can be entered.
For advanced search, multiple selection criteria is provided and plants fulfilling
ALL the chosen parameters are displayed in the result.
You have to be a professional member to use the advanced search.
How to view information about plants?
Click on any plant name or thumbnail to view the plant details page. Here you can view information about the
plants - as per the level of membership access.
How to view information about pests and diseases?
There are links below the plant information (only for plants where applicable). Click on these links to read
information about pests and diseases etc.
How to read the special articles on care of specific plant groups like roses, orchids etc?
There are links below the plant information (only for plants where applicable). Click on these links to read
comprehensive articles on plant care.
How to add plants to a list?
You have to be a professional member to be able to make lists. You have to choose at least one photo per
plant in order to add it to a list. You can choose more. You can give this list a name. You can add up to
250 items per list.
How to edit lists?
You can use the EDIT button and change the quantity, the sequence of items etc. You can add a comment to
each item. You have to be a professional member to be able to edit lists.
How to save, email, print or export lists to MS Excel?
This can be done by a professional members only. This list can be emailed, printed, saved or exported to
excel by using the buttons given.
How to view a slide show?
Once you have a list open you can see a slideshow by using the view slideshow button. In case you are not a
professional member you will only be able to view one, made by a professional member. You can load a new list
and view it even if you are a registered guest or an amateur member.
How does the load list function work?
Lists on the indiaplants.com website can be created and saved by Professional members only. These saved
files can be uploaded by the Load list function. Even if you are not a professional member you can open and
view these lists using the load list function.
Can others view my lists and see a slideshow that I have prepared?
Yes. Lists made by a professional member can be opened and viewed by registered guests and amateur members
About indiaplants.com offline version
Who is the indiaplants.com offline version for?
The offline version of indiaplants.com is for the same audience as the website. It is useful where their
internet connections are slow or not available. It is for people who would like the information at their
beck and call.
What does the indiaplants.com offline version aim to achieve?
The objectives of the offline version are same as the website.
Is the content of the offline version same as the website?
It is exactly the same as was on the website when the offline version was prepared. The website is being
updated constantly. The offline version cannot be updated.
Does the offline version offer all facilities as the website?
Yes, it offers all the information and searches as available for professional members. The lists made using
the offline version have to be saved on the hard disk of the computer. It does not offer online purchase of
plants. All plants for sale are available on the website only. These are all accessible after a free registration.
Besides information what does the offline version offer?
Searches, detailed information viewing, functions of compare, compile and present are all offered as for
I require additional information about plants and their availability.
Please check the website and help regarding plants and their availability above.
How long will the indiaplants.com offline version last or work?
The normal life of the USB is over ten years. This may increase or decrease depending on usage. If it works
once it will continue to work unless damaged by misuse or mishandling.
Terms and conditions of use
Basic Terms and Conditions have been mentioned on the packing itself. Additional terms and conditions have
been mentioned on the website. Just click on the Terms and Conditions link at the bottom of any page.
My indiaplants.com offline version has been physically damaged
The indiaplants.com offline version USB has to be handled carefully. Any nonworking USB's are sent back to the
manufacturer. In case any kind of physical damage is found the warranty is null and void. Any attempt to
retrieve information by using any other software will also render the USB unusable.
Does buying the indiaplants.com offline version give me access to the website?
Online memberships are not related to purchase of the offline version. They are both independent. For
memberships and usage of website version refer to the section above.
Problems using the indiaplants.com offline version
What are the minimum system requirements for the offline version?
Pentium 4 processor 1.6 GHz & above or equivalent, 512+ MB RAM, Operating system Windows Vista or XP or 2000
with USB 2.0 enabled, 200 MB free disk space and Administrative rights to run this application.
How do I install the offline version?
After a quick first-time installation, the indiaplants.com offline application should launch automatically
every time the USB is inserted into the USB drive. If not, just double click on the "indiaplants" file on
Do I have to plug in the USB every time I wish to use the offline version?
Yes. The offline version works from the USB and will not work without it.
What happens if the USB is removed while working?
In case the USB is removed while the indiaplants.com offline program was working, you will have to restart
your computer to be able to work with the offline version again. You will get an error message that will
tell you to do so.
My indiaplants.com offline version does not work on my computer
Please check if the above two questions are answered. Email us at firstname.lastname@example.org in case you have
any other issues. Do mention the Serial number on the receipt / invoice / packing / USB ribbon as a reference.
My indiaplants.com offline version used to work and now does not work
Have you made any changes to your computer lately? Try the system restore function in your Operating system.
Check for physical damage. Send the USB to us as a last resort. Before sending it try to see if it works on
Repairs or replacement of indiaplants.com offline USB.
Please read the terms and conditions carefully before sending the USB to us.
indiaplants.com offline version does not work on our office network
The offline version is intended to work on single terminal at a time. In case you require it to be used on
multiple terminals you will have to get separate devices.
How do I update my indiaplants.com offline version?
There are no updates available. We hope to launch newer versions in the future. Existing users will be given
a time bound upgrade offer. You will be emailed about this offer by email or by SMS.
Buying plants, seeds and garden accessories and supplies from indiaplants.com
Which plants can I buy?
You can only buy plants that have been listed under plants for sale link.
What are the rates for plants and other items?
You have to go to the sale item page for rate details. This can be done directly by going through the plants
for sale link or through individual plant information display pages.
How many items can I order?
There is no upper limit on ordering plants and accessories. Orders are limited only by stocks available.
What if the plant is not in plants for sale list?
We do not have it in stock and cannot supply it. It may be available in the future. In such a case we
will list it on the site. Please do not email us regarding plants not available.
Where can plants be shipped?
We ship plants within India only. There are around 12,000 pin codes in India where we ship plants. In case a
required pin code is not available we will not be able to ship plants there. Please provide an alternate
shipping address in a serviceable pin code.
Can plants and garden accessories be shipped outside India?
No. Plants and garden accessories cannot be shipped outside India. You can order from outside of India for
shipment to an address in India.
What is available for people outside India?
Amateur memberships, professional memberships and indiaplants.com offline are available for people outside
of India. For purchasing 'indiaplants.com offline' please contact us directly.
Where we can not send plants or garden accessories?
We cannot ship outside India. We also cannot ship to any pincode that is not serviceable by the courier company.
Can plants be ordered in large quantities?
Yes they can. Please contact email@example.com for trade inquiries.
Are there any bulk discounts?
No. At the moment we are not offering any. There are special offers from time to time. These are the only
discounts we offer.
Terms and conditions of purchase of plants and garden accessories
Please refer to Terms and Conditions provided separately.
After sales service
Please refer to Terms and Conditions provided separately.
You will be sent a Docket number once your items have been shipped. You will be also provided with a link
to the courier website where you can track the position of the parcel.
Availability of Garden accessories?
As in case of plants - only accessories shown for sale are currently available.
The plant I want is listed as generally available at The Enchanted Gardens or at Tukai Exotics.
You will have to contact The Enchanted Gardens or Tukai Exotics for these plants. For retail inquiries please
contact The Enchanted Gardens. Tukai Exotics is wholesale and ships a minimum of a truckload at a time.
Accuracy of data on the indiaplants.com website.
Plants and gardening is a vast field. We have cross referenced the contents for maximum accuracy. The content
of this website is constantly being changed and upgraded. We do not claim that the site is error free.
It is however our continuous endeavor to make it so.
How do I report any errors or mistakes?
We welcome your feedback. Please email us your suggestions at firstname.lastname@example.org. This can be done by using
the form provided on the contact us page.
Terms and Conditions of usage
These are shown before registration and can also be seen by clicking on the General Terms and Conditions
link at the bottom of the home page. Usage of both the online and offline versions is acceptance of these.
Trade and Commercial inquiries
Can I become an agent for indiaplants.com?
Yes. You can sell memberships, the offline version, plants and accessories. Please contact us separately
for trade inquiries.
Can I visit The Enchanted Gardens?
You are welcome to visit them any day of the year from 09:00 to 17:00 hrs. Directions to get there are
available on The Enchanted Gardens page.
Can I visit Tukai Exotics?
Tukai Exotics is a wholesale operation. Visits are by prior appointment only. Please email or contact them first.
Their contact details are given on the Tukai Exotics page.